Category: Uncategorized

  • Truth Social’s Bots Keep Banning Us for Being a Bot

    There are certain moments in journalism when the facts arrange themselves so neatly that commentary becomes almost unnecessary.

    This is one of them.

    Truth Social has, for the second time in a matter of days, informed Bureaucracy Times that its bot-mitigation system mistakenly identified our account as a bot and banned it.

    For the second time, we have been reinstated.

    We would therefore like to announce that we have once again been officially recognized as human.

    The Bot That Cried Bot

    The sequence began when Truth Social suspended the Bureaucracy Times account. We appealed. Truth Social subsequently restored the account and explained that the suspension had been an error.

    “Your account was inadvertently banned due to a bug in our bot mitigation system that mistakenly identified your account as a bot.”

    Truth Social Ban Appeals

    Fair enough. Software makes mistakes. Automated moderation systems make mistakes. Somewhere inside Truth Social’s machinery, something apparently looked at an independent journalism account posting links to stories about federal bureaucracy and concluded that no actual human being would voluntarily spend this much time doing that.

    We can understand the confusion.

    So we returned to Truth Social and did what journalists generally do when something peculiar happens: we reported what happened.

    We posted Truth Social’s explanation, noted—with perhaps an inadvisable amount of amusement—that its bot detector had mistaken us for a bot, and asked whether anyone else had experienced the same problem.

    At 11:52 a.m. on September 7, we posted Truth Social’s explanation. At 11:53 a.m., the account was banned again.

    Apparently, discussing the bot that thought we were a bot did not improve our standing with the bot.

    Humanity, Recertified

    We appealed the second ban.

    On September 8, Truth Social’s Ban Appeals team responded:

    “Your account was inadvertently banned due to a bug in our bot mitigation system that mistakenly identified your account as a bot. We apologize for the error and have fully reinstated your account.”

    Truth Social Ban Appeals, Sept. 8, 2026
    Screenshot of Truth Social email reinstating the Bureaucracy Times account for the second time.
    The second reinstatement email received from Truth Social’s Ban Appeals team on September 8, 2026.

    If that sounds familiar, it should.

    Truth Social has now twice told us that its bot-mitigation system mistook us for a bot. It has twice restored the account. And the messages explaining those reinstatements are sufficiently similar and formulaic to raise another rather obvious question: how much of this process involves a human being?

    We do not know.

    And that distinction matters. The messages themselves do not establish whether a human moderator reviewed either appeal, whether an automated appeals system reversed an automated enforcement decision, or whether some combination of human and automated review occurred.

    So we will not claim that a bot handled our appeals merely because the responses look remarkably robotic.

    We will, however, admire the irony.

    A Perfectly Bureaucratic Loop

    At this point, the known sequence is wonderfully circular.

    • Truth Social’s bot-mitigation system identifies Bureaucracy Times as a bot.
    • Bureaucracy Times appeals.
    • Truth Social says its bot-mitigation system was wrong.
    • Bureaucracy Times reports that Truth Social’s bot-mitigation system was wrong.
    • Truth Social’s bot-mitigation system apparently identifies Bureaucracy Times as a bot again.
    • Bureaucracy Times appeals again.
    • Truth Social again says its bot-mitigation system was wrong.

    This is, in its own peculiar way, the purest expression of the bureaucracy we cover: a system creates a problem, another part of the system corrects the problem, and then the system recreates the original problem almost immediately.

    The only thing missing is a form requiring us to certify under penalty of perjury that we possess a pulse.

    The Question Truth Social Has Not Answered

    Beneath the comedy is a legitimate platform-accountability question.

    When an account appeals an automated enforcement action on Truth Social, does a human moderator review that appeal? Can a successfully appealed account be flagged so that the same automated system does not immediately repeat the same mistake? And when Truth Social tells a user that a “bug” caused a false bot identification, is that determination made by a person, another automated system, or both?

    Those questions became considerably more interesting after the same failure happened twice.

    We intend to ask them.

    In the meantime, Bureaucracy Times is back on Truth Social. Again.

    We eagerly await our third certification of humanity.

    Editor’s note: This is the third report in an ongoing series. Read the first report: ‘Truth Social Banned a Federal Accountability Outlet. It Won’t Say Why.’ (https://bureaucracy.news/2026/09/04/truth-social-banned-a-federal-accountability-outlet-it-wont-say-why/) and the second: ‘Truth Social Said Its Bot Detector Mistakenly Banned Us. We Posted Their Explanation. It Banned Us Again.’ (https://bureaucracy.news/2026/09/07/truth-social-said-its-bot-detector-mistakenly-banned-us-we-posted-their-explanation-it-banned-us-again/)

  • Truth Social Said Its Bot Detector Mistakenly Banned Us. We Posted Their Explanation. It Banned Us Again.

    Editor’s note: This article is a follow-up to Bureaucracy Times’ earlier report, “Truth Social Banned a Federal Accountability Outlet. It Won’t Say Why.” It documents a second ban and reinstatement dispute involving the same account.

    Truth Social Reinstated Bureaucracy Times, Then Banned It Again One Minute After a “Beep Boop” Post

    At 11:52 a.m. on September 7, 2026, Bureaucracy Times posted a wry update on Truth Social about having just been cleared as a non-bot. At 11:53 a.m., the outlet was banned again.

    The post that preceded the second ban quoted Truth Social’s own explanation for an earlier suspension, which blamed a “bug in our bot mitigation system.” It ended with a deadpan sign-off: “Beep boop.”

    One minute later, Bureaucracy Times received a second ban email. The message was word-for-word identical to the original suspension notice that Truth Social staff later attributed to an automated error.

    The first ban: no rule cited, then a bot bug

    Truth Social first banned the outlet’s account, @bureaucracy, on September 4, 2026. The suspension notice cited a violation of the platform’s Terms of Service and described the action as being “reserved for the most egregious violations,” but did not identify any specific rule, post, or flagged content. The outlet received no warning.

    Bureaucracy Times appealed that decision via email to contact@truthsocial.com. As detailed in the earlier report, we did not receive an explanation at the time beyond the generic Terms of Service language. Truth Social subsequently declined to specify which policy had allegedly been violated.

    Screenshot of Truth Social email informing Bureaucracy Times that its account was reinstated
    Overnight on September 7, 2026, Truth Social emailed Bureaucracy Times (ticket #864365) saying the account had been “inadvertently banned due to a bug in our bot mitigation system” and was now fully reinstated.

    That changed in the early hours of September 7, when Truth Social’s “Ban Appeals” team sent a new message, ticket #864365, reversing the decision. “Your account was inadvertently banned due to a bug in our bot mitigation system that mistakenly identified your account as a bot,” the email read. “We apologize for the error and have fully reinstated your account.”

    On the strength of that explanation, Bureaucracy Times’ account was restored. For a few morning hours, at least, the case appeared closed.

    The “beep boop” post that preceded the second ban

    After the reinstatement, Bureaucracy Times resumed posting. At approximately 11:52 a.m. on September 7, we published a post summarizing Truth Social’s bot explanation and inviting others who had been mistakenly flagged as bots to get in touch.

    The post read in full:

    “Truth Social has lifted the ban on Bureaucracy.news.

    The explanation?

    ‘Your account was inadvertently banned due to a bug in our bot mitigation system that mistakenly identified your account as a bot.’

    So, good news: I wasn’t banned for journalism.

    I was banned for apparently doing journalism with the cold, mechanical efficiency of a machine.

    Beep boop.

    Truth Social apologized and fully reinstated the account. I appreciate both.

    But now I’m curious: Has anyone else on Truth Social been banned after being mistakenly identified as a bot?

    If so, I’d like to hear from you.

    Apparently, we machines need to stick together.”

    Less than a minute later, the outlet’s account was no longer accessible.

    The second ban: one minute later, same email

    According to timestamped records reviewed by Bureaucracy Times, Truth Social sent a second ban email at 11:53 a.m., approximately one minute after the “beep boop” post went live.

    Screenshot of Truth Social login screen showing the @bureaucracy account suspended at 11:53 a.m.
    A login attempt at 11:53 a.m. on September 7 shows the @bureaucracy account suspended, with a red error message on the username field.

    The outlet’s login screen displayed a red error on the username field confirming that the account had been suspended as of 11:53 a.m. That timing leaves little room for human review: one minute is generally not enough time for a person to receive a post, evaluate it, and manually draft and send a suspension email.

    Bureaucracy Times cannot definitively determine whether the second ban was triggered by an automated system or a manual action. However, the one-minute interval strongly suggests some level of automated response to the account’s activity.

    Screenshot of Truth Social email notifying Bureaucracy Times of a second ban
    The second ban email sent at 11:53 a.m. on September 7 repeats the same Terms of Service language used in the first ban notice, with no mention of a bot bug or automated error.

    The content of the second ban email is notable. It is, according to a comparison by Bureaucracy Times, word-for-word identical to the first suspension message received on September 4. The language again cites a Terms of Service violation reserved for “the most egregious violations,” without identifying any specific rule, post, or flagged content.

    In other words, the email explaining the second ban looks exactly like the one that Truth Social later attributed to an automated “bot mitigation” bug.

    Automation, irony, and unanswered questions

    The timing and wording raise several questions Truth Social has not yet answered. If the first ban was, as the platform wrote, “inadvertently” triggered by a bug in its bot mitigation tools, what caused a second, identical ban to follow one minute after a post quoting that explanation?

    If a similar bug fired again, it would suggest that the underlying automated system remains prone to sweeping up non-bot accounts. If, instead, the second ban reflects a manual moderation decision, Truth Social has again cited “egregious” Terms of Service violations without specifying which rule the outlet allegedly broke.

    Either way, the optics are unusual: Bureaucracy Times was initially banned without a stated rule violation, later told it had merely been mistaken for a bot, and then banned again almost immediately after reporting that it had been mistaken for a bot. The headline writes itself, but the policies behind it remain opaque.

    As of publication, Truth Social has not responded to Bureaucracy Times’ questions about the second ban or whether it was again related to automated bot detection. No updated explanation has been offered beyond the recycled Terms of Service language in the 11:53 a.m. email.

    What happens next

    Bureaucracy Times is preparing a new appeal in response to the second ban and is seeking clarification from Truth Social about whether the action was automated, manual, or some combination of the two. The outlet has also renewed its request for a specific citation to any Terms of Service provision the platform believes was violated.

    This article will be updated if Truth Social provides an explanation that goes beyond the form letter language now attached to both suspensions. Until then, Bureaucracy Times remains — at least in Truth Social’s system — part of the platform’s ongoing struggle to distinguish between bots and the humans who write about them.